OUR ALMOST MID YEAR SALE TAKE 50% OFF EVERYTHING! USE CODE LILA50 AT CHECKOUT!

FAQ

FAQ

Free gift with purchases over $89
Lila & Fox will gift each order over $89 (AUD) excluding shipping costs a pair of earrings from the Lila & Fox range. The purchase must use the code GIFT at checkout to be eligible for the gift. If the code is not used at checkout, it is at the discretion of Lila & Fox to gift the earrings.

The earrings will be randomly selected from one of the following pairs: Lush Cascade Gold, Lush Cascade Silver, Arabella White, Arabella Blue, Geometric Drop, Esmerelda, Horizontal Lush. The earrings are valued between $25 and $35 and cannot be exchanged for any other earrings or cash. This offer is valid until stocks are sold out or at the discretion of Lila & Fox. 

Purchasers cannot choose the earrings which they are gifted.

No other discount codes or free shipping offers can be used in conjunction with the free gift. Express shipping within Australia still eligible for $9.95 postage. 

Keeping my payment safe
Lila & Fox works exclusively with Shopify and all payments are processed through the Shopify Payments gateway for Visa, MasterCard, and American Express credit and debit card payments. We also offer PayPal as a secure form of payment.

How long til I receive my goodies?
The team at Lila & Fox do their best to post all orders out within 24 hours of receiving your order.

For further information about the express network, refer to the Australia Post website. 

What shipping options do you offer?
For all orders within Australia over $80 you get Free Express Shipping!

For orders under this threshold, we offer Express Shipping for a flat fee of $9.95!

Do you ship internationally?


International shipping coming soon! Make sure to register to our mailing list to be to ensure you find out any updates!  

An item I wish to purchase is out of stock. When will it be available again?


If there is an item that is sold out, please email us at info@lilaandfox.com.au with the name of the item and we will do our best to organise more stock for you.

Product Information & Care

Love your costume jewellery...

All our pieces are crafted using resin beads, mixed metals, semi-precious stones and chains. Remember to always keep them stored separately and away from perfume, moisturiser and hairspray. These pieces are not as durable as sterling silver and are to be treated more delicately. If there is damage due to the pieces being dropped, mistreated/carelessly worn or stored wrong Lila & Fox will not take responsibility.

Store these items in the bags or boxes you received with it when not being worn. Natural wear and exposure to skin, moisture, hairspray or perfume will lead to colour change from the products original colour. All earring stems are made with surgical steel unless stated.

Follow us on Instagram @lilaanffox for the most current updates on restocking and new range deliveries.